amalthya: (bad day)
amalthya ([personal profile] amalthya) wrote2007-06-15 04:29 pm
Entry tags:

A Note to the Irish

Friday, 4:32 pm, Berlin Time
Dublin Time ??
June 15th, 2007


Dear Aer Lingus,

Maybe you're relying on the Luck of the Irish. Whatever it is, I thought I'd perhaps give you some helpful hints so that your next passenger doesn't feel like stabbing you in the eye with a shamrock.

Send Ireland a message that it is, in fact, Summer. Summer usually entails weather that is warm and inviting.

If Ireland is not, however, accepting messages at this time, please reconsider your open-tarmac-to-the-plane policy. Nothing says "Welcome to Ireland" like cold, freezing rain in your face, really, I swear. Though I can see why you all started drinking, brr.

Secondly, if someone is flying with your airline ALL the way through their travels -- even if you have a stopover, don't make them check in again. Don't make them pick up their baggage, don't make them get another boarding pass in the stopover city. Really, just don't.

If you do, why not take some of the money you saved in not getting proper gate-to-plane enclosed ramps and buy some signs? Here's a hint: "Departures/Arrivals" is not a helpful sign. How about "GO HERE TO TRANSFER PLANES." Isn't it bad enough that you made us go through security again? And unload all of our liquids again? And start up our computers again?

I can forgive many of your faults, Aer Lingus. Sure, for an international carrier, you're cheap in every way. No free booze, crappy food. Blinding green colors everywhere you look.

But the hallmark of a good airline could certainly be giving your passenger the ability to actually GET ON his or her flight. Don't change gates on me while I'm sitting, half-sleeping, playing my DS. I look up, and suddenly, I'm waiting for a flight to Madrid? Bwa? I've already been there!

I wonder if I can justify buying a blanket here in the airport, to go along with the dress I bought for [livejournal.com profile] pattiejoe and [livejournal.com profile] meli123's wedding next month.


EDIT: 4:55 pm

Dammit, Aer Lingus! That's it! Having server errors when I'm trying to buy INTERNET time is unacceptable. Offering me a help page that I can't access without internet is completely useless.